Refund policy

At Women’s Clothing, your satisfaction is our top priority. We want you to love your purchase, but if something isn’t right, we’re here to help. Please read our refund policy carefully to understand how we handle returns, refunds, and exchanges.

1. Eligibility for Returns

We accept returns under the following conditions:

  • The item(s) must be returned within 30 days of the delivery date.
  • The item(s) must be unworn, unwashed, unaltered, and in original condition with all tags attached.
  • The item(s) must be returned in their original packaging.

Unfortunately, we cannot accept returns on:

  • Final sale items
  • Intimates, swimwear, bodysuits, or accessories (for hygiene reasons)
  • Gift cards
  • Items damaged due to improper care or use

2. How to Start a Return

To initiate a return, please follow these steps:

  1. Email us at [support@yourstorename.com] with your order number and the item(s) you’d like to return.
  2. Wait for our confirmation and return authorization with instructions.
  3. Ship the item(s) to the address provided. You are responsible for return shipping costs unless the return is due to our error (e.g., wrong item or defective product).

Note: We recommend using a trackable shipping method. We are not responsible for lost or undelivered returns.

3. Refunds

Once we receive and inspect your returned item(s), we will notify you via email about the status of your refund.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.
  • Original shipping fees (if any) are non-refundable.

4. Exchanges

If you need to exchange an item for a different size or color:

  • Please email us to check availability.
  • We’ll help you with the return of the original item and place a new order (if available).
  • You may be responsible for any price difference and return shipping.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery:

  • Email us at [support@yourstorename.com] with a photo of the item and your order number.
  • We’ll make it right with a replacement, exchange, or refund—at no extra cost to you.

6. Late or Missing Refunds

If you haven’t received your refund:

  • First, check your bank account again.
  • Then contact your credit card company—it may take some time before your refund is officially posted.
  • If you’ve done all of this and still haven’t received your refund, please contact us at [support@yourstorename.com].

7. Contact Us

We’re here to help! For any questions about your order, return eligibility, or our refund process, reach out to us at:

📧 Email: [support@yourstorename.com]
📦 Return Address: [Add your warehouse or return location here]